Resolution Time Tracking

Compare 20 resolution time tracking tools to find the right one for your needs

🔧 Tools

Compare and find the best resolution time tracking for your needs

Gorgias

The ecommerce helpdesk that turns support into a profit center.

A customer service platform designed specifically for ecommerce businesses.

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Front

The customer operations platform.

A customer communication hub that brings email, apps, and teammates into a single view.

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Freshservice

Delightful IT support, ridiculously easy.

An intelligent, right-sized service management solution for the modern enterprise.

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Hiver

The world's first helpdesk built for Google Workspace.

A customer service solution that helps teams manage shared inboxes like support@ and info@ right from Gmail.

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LiveAgent

Customer service software for businesses that care.

An omnichannel help desk software that combines live chat, ticketing, and automation.

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HappyFox

A help desk that's simple, powerful, and loved by teams.

An all-in-one help desk ticketing system that provides fast and reliable support.

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SysAid

ITSM that just works.

An all-in-one ITSM solution that helps IT professionals manage their help desk, assets, and service delivery.

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Zoho Desk

The context-aware help desk software.

Customer service software that helps businesses deliver exceptional customer support.

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Freshdesk

Delight your customers and win them for life.

An omnichannel helpdesk ticketing system that streamlines customer conversations.

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HubSpot Service Hub

Customer service software that builds organization and efficiency.

Part of the HubSpot CRM platform, Service Hub provides tools for customer service, support, and success.

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Help Scout

A better way to talk with customers.

A customer support platform designed for growing businesses, focusing on personalized customer conversations.

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Intercom

The Customer Service Solution for the AI-first era.

A conversational relationship platform that helps businesses build better customer relationships through personalized, messenger-based experiences.

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TeamSupport

Customer support software built for B2B.

A post-sale customer success platform designed to help B2B technology companies manage and grow their customer relationships.

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SolarWinds Service Desk

ITSM that's easy to use, and easy to love.

A cloud-based IT service management (ITSM) solution that helps organizations of all sizes manage their IT services and assets.

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Zendesk

Champions of customer service.

A customer service and engagement platform that helps businesses build better customer relationships.

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Salesforce Service Cloud

The world's #1 customer service platform.

A comprehensive customer service and support application built on the Salesforce platform.

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ServiceNow

The smarter way to workflow.

A powerful platform for digital workflows that helps organizations manage and automate business processes.

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Jira Service Management

High-velocity ITSM for all.

A service management solution for IT, dev, and business teams.

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Spiceworks Help Desk

The free help desk software for IT pros and their teams.

A free, cloud-based help desk software designed for IT professionals.

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Kayako

Help desk software that's simple, personal, and connected.

A unified customer service platform that brings together all your customer conversations in one place.

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