WATI
WhatsApp Team Inbox & API
Overview
WATI is a customer engagement platform built on the official WhatsApp Business API. It enables businesses to use WhatsApp for marketing, sales, and customer support. Features include a shared team inbox, chatbot builder, and the ability to send broadcast messages.
✨ Key Features
- WhatsApp Business API
- Shared Team Inbox
- No-Code Chatbot Builder
- Broadcast & Bulk Messaging
- Contact Management
- Analytics
🎯 Key Differentiators
- Strong focus and expertise in the WhatsApp ecosystem
- User-friendly platform for non-developers
- Comprehensive feature set for WhatsApp marketing and support
Unique Value: Empowers businesses to leverage the power of WhatsApp for customer engagement with an easy-to-use and scalable platform.
🎯 Use Cases (4)
✅ Best For
- Sending order confirmations and shipping updates
- Providing customer support through a shared team inbox
- Running promotional campaigns on WhatsApp
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses not focused on WhatsApp as a primary communication channel
- Companies looking for an all-in-one marketing platform
🏆 Alternatives
Offers a more user-friendly and business-oriented solution compared to more developer-focused API providers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: NA
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