ServiceNow Procurement Service Management
Modernize procurement with a single platform.
Overview
ServiceNow Procurement Service Management (PSM) helps organizations transform their procurement processes by connecting employees, suppliers, and systems on a single platform. It digitizes and automates procurement workflows, from purchase requisitions to supplier management, providing a better user experience and improving operational efficiency. As part of the Now Platform, it integrates seamlessly with other ServiceNow applications like IT Service Management and HR Service Delivery.
✨ Key Features
- Procurement Service Delivery
- Purchase Requisition and Order Management
- Supplier Lifecycle Management
- Case and Knowledge Management for Procurement
- Integration with ServiceNow Platform
- Performance Analytics
🎯 Key Differentiators
- Native integration with the broader ServiceNow platform
- Focus on service management and employee experience
- Single platform for IT, HR, and procurement services
Unique Value: Unifies procurement with other enterprise service management functions on a single platform, creating a seamless employee experience.
🎯 Use Cases (4)
✅ Best For
- Improving the employee service experience for procurement
- Increasing the efficiency and visibility of procurement operations for existing ServiceNow customers
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies not using the ServiceNow platform
- Small businesses looking for a simple, standalone procurement tool
🏆 Alternatives
Offers unparalleled integration with other business services for companies already using ServiceNow, breaking down traditional departmental silos.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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