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Sage CRM

Win and retain customers for life.

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Overview

Sage CRM is a customer relationship management solution that helps small and mid-sized businesses manage their customer interactions and sales processes. It is available as a cloud solution or for on-premises deployment. Its key value proposition is its out-of-the-box integration with Sage's accounting and business management solutions (like Sage 100, 300, and X3), providing a holistic view of customer financials and sales history.

✨ Key Features

  • Sales Force Automation
  • Marketing Automation
  • Customer Service
  • Integration with Sage ERP/Accounting
  • On-premises or Cloud deployment
  • Workflow Automation
  • Mobile Access

🎯 Key Differentiators

  • Seamless, out-of-the-box integration with Sage accounting and ERP products
  • Choice of cloud or on-premises deployment
  • Strong value proposition for the SMB market
  • Focus on core sales, marketing, and service functionality

Unique Value: Provides a single, unified view of the customer by tightly integrating front-office sales and marketing with back-office Sage accounting data.

🎯 Use Cases (4)

Existing Sage accounting or ERP customers Small to medium-sized businesses Companies in distribution, manufacturing, and services Organizations requiring on-premises deployment

✅ Best For

  • Giving sales reps access to customer accounting information like credit limits and order history
  • Automating the creation of sales orders in a Sage ERP from a CRM opportunity

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using a Sage back-office product
  • Large enterprises requiring a highly scalable, cloud-native CRM

🏆 Alternatives

Microsoft Dynamics 365 Salesforce Sales Cloud Zoho CRM SugarCRM

For a business using Sage accounting software, Sage CRM offers a level of pre-built integration and data visibility that would be costly and time-consuming to replicate with a third-party CRM.

💻 Platforms

Web iOS Android

🔌 Integrations

Sage 50 Sage 100 Sage 300 Sage X3 Microsoft Outlook Mailchimp

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing

✓ 30-day free trial

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