Lucidworks

The Connected Experience Cloud.

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Overview

Lucidworks provides an AI-powered search platform, Fusion, that enables organizations to build intelligent search and data discovery applications. It leverages Apache Solr and adds machine learning capabilities to deliver more relevant and personalized search experiences. Lucidworks is used for a variety of applications, including e-commerce search, customer support, and enterprise search.

✨ Key Features

  • AI-powered search and relevance
  • Machine learning and natural language processing
  • Personalization and recommendations
  • Built on Apache Solr
  • Connectors for a wide range of data sources

🎯 Key Differentiators

  • Deep expertise in Apache Solr
  • Powerful machine learning capabilities for relevance tuning
  • Flexible platform for building custom search applications

Unique Value: An AI-powered search platform that enables organizations to create intelligent and personalized search experiences that connect people with the information they need.

🎯 Use Cases (5)

E-commerce search and product discovery Customer self-service and support portals Enterprise search and knowledge management Website search Digital workplace solutions

✅ Best For

  • Powering the search and product discovery for large e-commerce websites
  • Providing intelligent self-service options for customer support
  • Creating a unified search experience across multiple enterprise systems

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small-scale search applications
  • Teams without technical resources to manage a search platform

🏆 Alternatives

Coveo Algolia Elastic Sinequa

Offers a more powerful and customizable solution for building search applications compared to managed search services, with deep roots in open-source technology.

💻 Platforms

Cloud On-premise API

🔌 Integrations

Salesforce ServiceNow Adobe Experience Manager SharePoint Confluence Hadoop

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing

✓ 30-day free trial

Visit Lucidworks Website →