INOC

Total NOC Support. We help you take on the complexity of modern IT infrastructure and focus on what's next.

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Overview

INOC is a US-based provider of 24/7 Network Operations Center (NOC) services. They offer a range of services, from monitoring and incident management to advanced technical support and problem management. INOC's services are designed to help organizations improve uptime, reduce operational costs, and focus on their core business. They serve a variety of industries, including telecommunications, finance, and healthcare.

✨ Key Features

  • 24/7/365 NOC Monitoring
  • Incident Management and Escalation
  • Problem Management
  • Change Management
  • White-Label NOC Services
  • ITIL-aligned Processes

🎯 Key Differentiators

  • Strong focus on ITIL-aligned processes and operational maturity.
  • US-based, 24/7 NOC with certified engineers.
  • Experience serving a wide range of industries.

Unique Value: Leverages a proprietary AIOps platform to deliver advanced, proactive, and efficient 24/7 outsourced NOC services, moving beyond traditional monitoring to full lifecycle management.

🎯 Use Cases (4)

Outsourced 24/7 infrastructure monitoring AIOps-powered incident management NOC performance optimization Scaling IT support operations

✅ Best For

  • Providing 24/7 NOC support for enterprises and service providers
  • Utilizing AIOps to reduce alert noise and improve root cause analysis

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with minimal IT infrastructure
  • Companies seeking only a software tool without a service component

🏆 Alternatives

Infrassist ProVal Technologies ConnectWise

Unlike pure software tools, INOC provides a fully managed service with expert engineers. Compared to other NOC service providers, its key differentiator is the deep integration of its AIOps platform for superior event correlation and noise reduction.

💻 Platforms

Web API

🔌 Integrations

ServiceNow Jira ConnectWise Autotask

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ ISO 27001 ✓ SSO ✓ ISO 27001:2022

💰 Pricing

Contact for pricing
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