Coveo
The AI-powered relevance platform.
Overview
Coveo is an AI-powered relevance platform that helps organizations to deliver personalized and relevant digital experiences across their websites, e-commerce stores, customer support portals, and internal applications. By understanding the intent of each user, Coveo is able to provide them with the most relevant content, products, and answers, driving engagement and conversions.
✨ Key Features
- AI-powered search and recommendations
- Personalization and user profiling
- Unified index of all content and data
- Analytics and A/B testing
- Headless and API-first architecture
🎯 Key Differentiators
- Focus on delivering relevance across the entire customer journey
- Strong capabilities in personalization and recommendations
- Broad set of integrations with enterprise applications
Unique Value: Deliver personalized and relevant digital experiences that drive business results with an AI-powered platform that understands user intent.
🎯 Use Cases (4)
✅ Best For
- Increasing e-commerce conversions and average order value through personalized recommendations.
- Improving customer satisfaction and reducing support costs with AI-powered self-service.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Academic literature research
- Individual productivity
🏆 Alternatives
Coveo offers a more comprehensive and integrated platform for delivering relevance across all digital touchpoints compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: NA
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