Certainly

The Conversational AI Platform for E-commerce

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Overview

Certainly is a conversational AI platform that is specifically designed for the e-commerce industry. It helps online retailers build chatbots that can assist customers with product discovery, answer questions, and complete purchases. Certainly is a no-code platform, making it easy for e-commerce businesses to create and manage their own AI-powered shopping assistants.

✨ Key Features

  • No-code chatbot builder for e-commerce
  • Product recommendations and upselling
  • Shopping cart integration
  • Order tracking and support
  • Integrations with e-commerce platforms

🎯 Key Differentiators

  • Deep specialization in e-commerce
  • No-code platform that is easy to use for online retailers
  • Features specifically designed to drive sales and improve the online shopping experience

Unique Value: Helps e-commerce businesses increase their revenue and improve customer satisfaction by providing AI-powered shopping assistants.

🎯 Use Cases (4)

E-commerce Sales Customer Support for Online Stores Product Discovery Conversational Commerce

✅ Best For

  • Building AI shopping assistants for Shopify stores
  • Automating customer support for e-commerce brands
  • Increasing conversion rates through conversational product recommendations

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses outside of the e-commerce industry.

🏆 Alternatives

Tidio Gorgias Zowie

Offers a more specialized and effective solution for e-commerce chatbots compared to general-purpose platforms.

💻 Platforms

Web API

🔌 Integrations

Shopify Magento BigCommerce Zendesk Salesforce API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Custom tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO ✓ GDPR

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

Visit Certainly Website →