Certainly
The Conversational AI Platform for E-commerce
Overview
Certainly is a conversational AI platform that is specifically designed for the e-commerce industry. It helps online retailers build chatbots that can assist customers with product discovery, answer questions, and complete purchases. Certainly is a no-code platform, making it easy for e-commerce businesses to create and manage their own AI-powered shopping assistants.
✨ Key Features
- No-code chatbot builder for e-commerce
- Product recommendations and upselling
- Shopping cart integration
- Order tracking and support
- Integrations with e-commerce platforms
🎯 Key Differentiators
- Deep specialization in e-commerce
- No-code platform that is easy to use for online retailers
- Features specifically designed to drive sales and improve the online shopping experience
Unique Value: Helps e-commerce businesses increase their revenue and improve customer satisfaction by providing AI-powered shopping assistants.
🎯 Use Cases (4)
✅ Best For
- Building AI shopping assistants for Shopify stores
- Automating customer support for e-commerce brands
- Increasing conversion rates through conversational product recommendations
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses outside of the e-commerce industry.
🏆 Alternatives
Offers a more specialized and effective solution for e-commerce chatbots compared to general-purpose platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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