Cartwheel
The All-in-One Solution for In-House & Hybrid Delivery.
Overview
Cartwheel is a delivery management software built for restaurants and retailers that want to manage their own in-house delivery operations while having the flexibility to use third-party drivers during peak times. The platform includes tools for dispatch, fleet management, route optimization, and a branded tracking experience for customers.
✨ Key Features
- Hybrid Fleet Management (In-house & 3rd-party)
- Smart Order Batching
- Route Optimization
- Branded Real-Time Tracking for Customers
- Driver App with Chat
- Cash Management
- Analytics
🎯 Key Differentiators
- Seamless hybrid fleet management (in-house + 3rd party)
- Built specifically for the needs of restaurants
- Strong integrations with major restaurant ordering platforms like Olo
Unique Value: Empowers restaurants to take control of their delivery operations and customer data, while providing the flexibility to scale capacity with third-party fleets when needed.
🎯 Use Cases (4)
✅ Best For
- Used by restaurant brands like P.F. Chang's and Portillo's to manage their delivery programs.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that exclusively use third-party delivery services.
🏆 Alternatives
Offers a more restaurant-centric feature set and deeper integrations with restaurant tech stacks compared to general-purpose delivery management software.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
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