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ActiveCampaign

The #1 customer experience automation platform.

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Overview

ActiveCampaign is a comprehensive customer experience automation platform that provides a wide range of tools for marketing, sales, and service. While it has a broad feature set, its abandoned cart recovery capabilities are a key component for its e-commerce users. ActiveCampaign allows businesses to create sophisticated automation workflows to track and re-engage customers who have abandoned their carts. The platform's deep data integrations and segmentation capabilities enable highly personalized and targeted abandoned cart messages.

✨ Key Features

  • Abandoned Cart Automation
  • Email Marketing
  • SMS Marketing
  • CRM & Sales Automation
  • Site Tracking
  • Conditional Content
  • Lead Scoring

🎯 Key Differentiators

  • Powerful and flexible automation builder
  • Integrated CRM and sales automation features
  • Advanced segmentation and personalization capabilities

Unique Value: ActiveCampaign provides a unified platform for marketing, sales, and service, enabling businesses to create a seamless customer journey and effectively recover abandoned carts as part of a broader customer engagement strategy.

🎯 Use Cases (4)

Recovering abandoned carts with automated email and SMS campaigns Nurturing leads with personalized marketing automation Managing customer relationships with an integrated CRM Segmenting audiences based on behavior and engagement

✅ Best For

  • Creating a dynamic abandoned cart series that changes based on the customer's interaction with previous emails
  • Using site tracking to trigger abandoned cart automations for guest checkouts

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses looking for a simple, standalone abandoned cart tool
  • Companies with no need for CRM or sales automation features

🏆 Alternatives

HubSpot Klaviyo Mailchimp

Compared to e-commerce-specific tools, ActiveCampaign offers a more comprehensive suite of features that extend beyond marketing, making it a good choice for businesses that want to align their marketing, sales, and support efforts.

💻 Platforms

Web iOS Android API

🔌 Integrations

Shopify BigCommerce WooCommerce Salesforce Zapier Facebook Custom Audiences

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ HIPAA Compliant ✓ GDPR Compliant

💰 Pricing

$29.00/mo

✓ 14-day free trial

Free tier: NA

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