Support Analytics

Compare 21 support analytics tools to find the right one for your needs

🔧 Tools

Compare and find the best support analytics for your needs

ChurnZero

The Customer Success Platform for Growing Businesses

A real-time customer success platform.

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InMoment

The easiest way to understand and improve the moments that matter.

Experience improvement platform.

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Mixpanel

Product analytics for building better products.

Self-serve product analytics to help you convert, engage, and retain more users.

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Amplitude Analytics

The Digital Analytics Platform

Product analytics to help you build better products.

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Medallia

The Leader in Customer and Employee Experience

Capture, analyze, and act on customer feedback.

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Pendo

Software that makes your software better.

Product experience and digital adoption platform.

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FullStory

The only DXI platform that combines deep product analytics, robust session insights, and collaboration tools to help you solve problems, find answers, and optimize digital experiences.

Digital experience intelligence platform.

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Sprinklr

The Unified-CXM Platform for Modern Enterprises

Unified customer experience management platform.

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HubSpot Service Hub

Customer service software that grows with your business.

All-in-one customer service software.

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Qualtrics CustomerXM

The #1 experience management platform.

Customer experience management software.

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Gainsight

The Customer Success Company

Customer success and product experience software.

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Clarabridge

Turn every customer and employee interaction into an insight.

Customer experience management and text analytics software.

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Talkdesk

The AI-powered contact center for enterprises.

Cloud contact center and customer experience solutions.

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Intercom

The Customer Service Solution for the AI-first era.

Customer communications platform.

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Zendesk Explore

Analytics for everyone

Customer service analytics and reporting software.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

Website heatmaps and behavior analytics tools.

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NICE

The world's #1 cloud native customer experience platform.

Cloud contact center software and workforce optimization.

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Genesys Cloud CX

The all-in-one, composable platform for AI-powered experience orchestration.

Cloud contact center and customer experience platform.

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Aircall

The 100% cloud-based phone system for modern businesses.

Cloud-based phone system and call center software.

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Five9

The Intelligent Cloud Contact Center

Cloud contact center software for enterprises.

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Verint

The Customer Engagement Company

Customer engagement and cybersecurity solutions.

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