MSP Help Desk Software
Compare 33 msp help desk software tools to find the right one for your needs
🔧 Tools
Compare and find the best msp help desk software for your needs
Desk365
An AI-powered help desk that streamlines customer interactions and integrates deeply with Microsoft Teams.
NinjaOne
A unified IT operations platform that simplifies the way IT teams work.
SuperOps.ai
An integrated RMM and PSA platform that uses AI to help MSPs work smarter and faster.
HaloPSA
A modern, intuitive, and all-inclusive PSA platform designed for MSPs.
Atera
Atera is a cloud-based, all-in-one remote monitoring and management (RMM) and professional services automation (PSA) platform.
Syncro
An integrated platform that combines RMM, PSA, and remote access to help MSPs run their business more efficiently.
Freshservice
A unified, AI-powered IT service management (ITSM) platform for IT management and operations.
Pulseway
An RMM platform that lets MSPs monitor and control IT systems from any smartphone, tablet, or desktop.
Datto RMM
A cloud-based RMM platform that enables MSPs to remotely monitor, manage, and secure client endpoints.
Zoho Desk
An omnichannel customer service software that helps businesses deliver great customer support.
InvGate Service Desk
An IT service management (ITSM) solution that helps organizations improve their service delivery and support.
N-able N-sight RMM
A comprehensive RMM platform for MSPs to proactively monitor, manage, and secure client IT environments.
LiveAgent
An intuitive, multi-channel help desk and live chat software with ticketing and automation features.
HappyFox
A practical help desk and customer support software solution with ticketing, automation, and asset management.
SysAid
An all-in-one IT service management (ITSM) solution that helps IT teams manage their services and assets.
GoTo Resolve
A unified IT management and support solution that combines remote access, remote monitoring, and helpdesk ticketing.
SolarWinds Service Desk
A cloud-based IT service management (ITSM) solution that helps organizations of all sizes manage their IT services.
GoTo Resolve for MSP
An all-in-one IT management solution with RMM, remote access, and ticketing, secured by a zero trust architecture.
Acronis Cyber Protect Cloud
An all-in-one platform for MSPs that integrates backup, disaster recovery, cybersecurity, and management tools.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Spiceworks Help Desk
A free, ad-supported help desk and ticketing system for IT professionals and MSPs.
Freshdesk
A cloud-based customer support platform that helps businesses of all sizes deliver great customer service.
TOPdesk
An all-in-one service management solution that helps you improve your services and create a better work environment.
N-able MSP Manager
A cloud-based professional services automation (PSA) solution designed for growing MSPs.
ServiceNow
A cloud-based platform that helps companies manage digital workflows for enterprise operations.
ManageEngine ServiceDesk Plus
A comprehensive help desk and asset management software that helps businesses manage their IT services.
Jira Service Management
A service management solution that helps IT and business teams deliver great service experiences.
Itarian
An MSP-focused platform combining RMM, service desk, and endpoint security in one system.
Datto Autotask PSA
A cloud-based professional services automation (PSA) platform that helps MSPs run their business.
ManageEngine ServiceDesk Plus MSP
A web-based, multi-tenant ITSM suite for MSPs with help desk, asset management, and billing.
ConnectWise PSA
A professional services automation (PSA) solution that provides a single source of truth for your business.
Kaseya BMS
A next-generation professional services automation (PSA) solution for MSPs and IT organizations.
Kaseya VSA
An RMM tool offering remote control, patch management, and policy-based automation for MSPs.