Customer Feedback
Compare 160 customer feedback tools to find the right one for your needs
๐ Subcategories
๐ Customer Feedback Platforms
๐ Customer Review Software
๐ Customer Survey Tools
๐ Feedback Collection
๐ Feedback Widgets
๐ In-App Feedback Tools
๐ NPS Survey Software
๐ Survey Software CX
๐ Testimonial Collectors
๐ง Tools
Compare and find the best customer feedback for your needs
Judge.me
An affordable and feature-rich product review app for eCommerce platforms.
Nicereply
A survey tool for measuring CSAT, NPS, and CES.
Product Fruits
A user onboarding and digital adoption platform that includes in-app surveys.
Zonka Feedback
An omnichannel customer experience management platform.
Vocal Video
An all-in-one platform for collecting, editing, and sharing pro-quality testimonial videos.
Okendo
A customer marketing platform focused on helping Shopify brands collect and showcase high-impact social proof.
Zonka Feedback
An omnichannel feedback platform with support for offline surveys.
Featurebase
A feedback management platform for collecting feature ideas, tracking bugs, and communicating product updates.
Testimonial.to
A tool for collecting and embedding video and text testimonials with ease.
Jotform
A versatile online form builder with extensive customization.
Satismeter
An in-app survey tool for collecting feedback from SaaS users.
Birdeye
A platform that helps businesses manage online reputation, connect with customers, and gain insights.
AskNicely
A platform focused on customer experience and frontline teams.
Jotform
A powerful online application that allows anyone to quickly create custom online forms.
Refiner
A highly customizable survey tool for SaaS, focused on in-app feedback and integrations.
Reviews.io
A Google-licensed review platform that helps businesses collect, manage, and publish customer reviews.
Survicate
A customer feedback platform for targeted surveys.
InMoment
An enterprise customer experience (CX) platform that combines feedback data, business data, and market data.
Stamped
A platform for eCommerce businesses to manage customer reviews, loyalty programs, and user-generated content.
Jotform
A powerful and highly customizable online form builder with a vast template library.
Sprig (formerly UserLeap)
A user insights platform for capturing in-context feedback through targeted micro-surveys and concept tests.
Pointerpro
A tool for creating interactive assessments and personalized reports.
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
Delighted
A turnkey customer experience platform for collecting feedback via surveys.
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
QuestionPro
A comprehensive online survey platform with advanced features.
Sprig
A user insights platform that helps product teams conduct research and gather in-the-moment feedback.
Survicate
A customer feedback platform for collecting feedback across the entire customer journey.
InMoment
A comprehensive CX platform that combines technology with expert services.
SurveyMonkey
A global leader in survey software.
Delighted
A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.
Delighted
A self-serve experience management (XM) platform for gathering customer and employee feedback.
Google Forms
A free online tool for creating surveys, quizzes, and forms.
Qualtrics
An enterprise-grade platform for experience management (XM).
Survicate
A customer feedback platform for collecting insights across the entire customer journey.
Survicate
A customer feedback platform for collecting insights through targeted website, in-product, and mobile surveys.
UserTesting
A platform for getting video-based feedback from real people on products, apps, and websites.
UserGuiding
A no-code platform for building user onboarding experiences, including in-app NPS surveys.
Podium
A communication and payments platform that helps local businesses manage their online reputation and customer interactions.
Appcues
A platform for building in-app user onboarding and engagement experiences without code.
Product Fruits
Onboard users, announce features, and collect feedback with one platform.
Zonka Feedback
An omnichannel feedback management platform for measuring and improving customer and employee experiences.
Refiner
A survey tool for SaaS businesses to survey users throughout their lifecycle.
Userback
User feedback and bug tracking tool for websites, web apps, and SaaS companies.
Survicate
Effortlessly capture more customer feedback with beautiful surveys.
Sprig
A user insights platform for product teams to conduct in-the-moment research.
InMoment
An experience improvement (XI) platform for collecting and analyzing customer and employee feedback.
Delighted
A turnkey customer feedback platform for measuring NPS, CSAT, CES, and more.
Survicate
Capture customer feedback at all stages of the customer journey with targeted surveys.
UserGuiding
Create beautiful product walkthroughs and user onboarding tours in minutes.
InMoment
An experience improvement platform that combines feedback, data, and analytics.
AskNicely
A customer feedback platform focused on helping businesses improve their Net Promoter Score (NPS).
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
Retently
A Net Promoter Score (NPS) software for surveying customers and improving retention.
Sprig
A user insights platform for conducting in-product surveys and concept tests.
Jotform
Create custom online forms for any purpose.
Survicate
Collect customer feedback and act on it with targeted surveys.
Retently
A survey platform focused on automation, segmentation, and churn prevention.
Knock CRM
An integrated suite of front office technology for multifamily owners and operators.
Instabug
A comprehensive solution for mobile app monitoring, crash reporting, and user feedback.
Sprig
A user insights platform that captures real-time feedback from users within a product or website.
SurveySensum
An AI-enabled platform for collecting and analyzing customer feedback.
Mouseflow
A behavior analytics tool with session replay, heatmaps, and feedback forms.
Usersnap
A customer feedback platform for SaaS companies.
Nicereply
A customer satisfaction survey tool designed for support teams.
Canny
A feedback management platform for product teams to capture, prioritize, and track feature requests.
CustomerGauge
An account-based experience platform for B2B companies.
Wootric
A customer experience management platform, now part of InMoment.
Feedier
A feedback management platform that helps businesses collect, analyze, and act on customer and employee feedback.
Canny
A feedback management tool for collecting, prioritizing, and tracking customer feedback.
Canny
A customer feedback management tool for collecting, prioritizing, and tracking feedback.
Userpilot
Drive user adoption and collect feedback with in-app experiences and surveys.
UserTesting
A platform for getting video feedback from real people on your products and experiences.
Instabug
A comprehensive platform for mobile app performance monitoring, bug reporting, and user feedback.
Userpilot
A platform for user onboarding, feature adoption, and in-app surveys.
Appcues
A platform for building in-app experiences like onboarding tours, announcements, and surveys.
Nicereply
A customer satisfaction survey tool designed for customer service teams.
Canny
Capture, organize, and analyze customer feedback to inform your product roadmap.
Canny
A feedback management platform for product teams to prioritize features and build a public roadmap.
GetFeedback
A customer experience (CX) platform for collecting feedback across various channels.
Usersnap
Collects user feedback, tracks bugs, and helps you build better products.
Typeform
A tool for creating beautiful, conversational forms, surveys, and quizzes.
Typeform
A versatile tool for creating beautiful, conversational online forms and surveys.
Medallia
An enterprise platform for capturing and acting on customer and employee signals.
Alchemer
A platform for creating and distributing surveys, and collecting and analyzing feedback.
GetFeedback
A customer feedback platform designed for Salesforce users.
Sogolytics
A comprehensive feedback and experience management platform.
Medallia
Capture signals, analyze the data, and deliver great experiences.
Medallia
A platform for capturing and analyzing customer and employee signals to improve experiences.
UserVoice
A platform for collecting, managing, and prioritizing product feedback from various sources.
Typeform
An online form builder and survey software that focuses on a conversational user experience.
Usersnap
A customer feedback and bug tracking tool for web and app development projects.
GetFeedback
A customer experience (CX) solution from SurveyMonkey, designed to help businesses understand and improve their customer journey.
UserVoice
A product feedback management platform that helps companies listen to customers and make data-driven product decisions.
Typeform
A software as a service (SaaS) company that specializes in online form building and online surveys.
Alchemer
A flexible and powerful feedback and data collection platform.
Typeform
A versatile form and survey builder known for its engaging, one-question-at-a-time interface.
Medallia
An enterprise-grade experience management platform for capturing and analyzing omnichannel feedback.
UserVoice
A product feedback management platform that helps companies listen to their customers and make data-driven product decisions.
Pendo
A product experience platform that provides user analytics, in-app guidance, and feedback collection.
SurveySparrow
An experience management platform that uses a conversational interface to increase survey engagement.
GetFeedback
A customer experience platform purpose-built for the Salesforce ecosystem.
Promoter.io
A dedicated platform for capturing and acting on NPS feedback.
GetFeedback
A customer experience (CX) platform by SurveyMonkey for collecting feedback across channels.
Medallia
An enterprise platform for capturing and acting on customer and employee signals in real time.
Typeform
An online form builder that specializes in creating conversational and engaging data collection experiences.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
Forsta
A global provider of market research, customer experience (CX), and employee experience (EX) technology.
Qualaroo
A contextual feedback tool that uses 'Nudges' to survey users on websites and apps.
Yotpo
An eCommerce marketing platform with solutions for reviews, visual marketing, loyalty, referrals, and SMS marketing.
PowerReviews
A software company that provides tools for brands and retailers to manage user-generated content, including ratings and reviews.
Microsoft Forms
A simple app for creating surveys, quizzes, and polls, part of the Microsoft 365 suite.
Zoho Survey
An online survey and questionnaire creation software.
Qualtrics CoreXM
An enterprise-grade platform for collecting, analyzing, and acting on experience data.
SurveyMonkey
Online survey development and management platform.
SurveyMonkey
A global leader in survey software, enabling users to create, send, and analyze surveys.
Qualaroo
A user research and customer feedback software that helps you ask the right questions at the right time.
SurveySparrow
An omnichannel experience management platform that helps you create engaging, conversational surveys.
Qualaroo
A user research and customer feedback software that uses targeted on-site surveys (Nudges).
Qualtrics CoreXM
An enterprise-grade platform for experience management, including customer and employee feedback.
Mopinion
A user feedback software for collecting and analyzing feedback from websites, mobile apps, and email campaigns.
SurveyMonkey
A versatile online survey tool that supports a wide range of use cases, including NPS.
SurveySparrow
An AI-powered survey platform for all your feedback needs.
Forsta
A global provider of market research, customer experience, and employee experience technology.
SurveyMonkey
Create and send surveys with the world's leading online survey tool.
HubSpot
A full platform of marketing, sales, customer service, and CRM software.
SurveySparrow
Create and share highly engaging, conversational surveys.
Qualtrics
A single platform to manage customer, employee, product, and brand experiences.
Qualtrics
A comprehensive platform for managing customer, employee, product, and brand experiences.
Qualtrics CustomerXM
An enterprise platform for collecting, analyzing, and acting on customer feedback.
SurveySparrow
An omnichannel experience management platform with a conversational survey interface.
Qualaroo
A user research and customer feedback platform that uses targeted website and in-app surveys.
Qualaroo
Collects valuable user insights with targeted website and in-app surveys.
SurveyMonkey
A popular online survey tool for creating, sending, and analyzing surveys.
Qualaroo
A customer feedback tool for collecting insights through targeted website and in-app surveys.
Zoho Survey
An easy-to-use online survey and questionnaire tool.
HubSpot Service Hub
A customer service platform with tools for feedback, help desk, and knowledge base.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
Zendesk
A complete customer service solution that's easy to use and scales with your business.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
Mopinion
Capture and analyze feedback from websites, mobile apps, and email campaigns.
Hotjar
Provides behavior analytics and feedback data to help you empathize with and understand your users.
Alida
A platform for gathering customer and employee feedback to improve experiences.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
ProProfs Survey Maker
A versatile survey tool with a wide range of templates and customization options.
Qualtrics CustomerXM
An enterprise-grade platform for managing the entire customer experience, including NPS.
Hotjar
Provides behavior analytics and feedback data to help you understand your users.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
Hotjar
A product experience insights tool that combines user behavior analytics with feedback.
Real Geeks
An all-in-one real estate sales and marketing solution with IDX websites, a CRM, and lead generation services.
Bazaarvoice
Provides software that allows brands and retailers to collect and display user-generated content (UGC).
Feedbackify
A simple and customizable way to get feedback from your website visitors.
Yardi Voyager
A web-based, fully integrated platform for managing real estate portfolios.
Trustpilot
A leading global review platform that helps businesses collect and manage customer reviews.
Trustpilot
A leading global review platform that helps businesses collect and manage customer reviews.
Top Producer CRM
A real estate CRM system to help agents capture leads, stay organized, and manage client databases.
Showing Pro
Software that automates following up on showing feedback by integrating with electronic lockboxes.
Profusion360 Showing Feedback
A feature-rich real estate showing feedback system for agents, teams, and offices.
eAgentFeedback
An online software designed to automate the process of collecting showing feedback from real estate agents.
ShowingTime
A widely used showing management and scheduling technology in residential real estate.