Customer Feedback

Compare 160 customer feedback tools to find the right one for your needs

๐Ÿ“‚ Subcategories

๐Ÿ”ง Tools

Compare and find the best customer feedback for your needs

Judge.me

Product Reviews for Shopify, BigCommerce, and WooCommerce.

An affordable and feature-rich product review app for eCommerce platforms.

View tool details โ†’

Nicereply

Measure and improve the quality of your customer experience.

A survey tool for measuring CSAT, NPS, and CES.

View tool details โ†’

Product Fruits

Digital Adoption Platform for Web-Based Apps.

A user onboarding and digital adoption platform that includes in-app surveys.

View tool details โ†’

Zonka Feedback

The AI Feedback Intelligence Platform.

An omnichannel customer experience management platform.

View tool details โ†’

Vocal Video

The #1 remote video testimonial platform.

An all-in-one platform for collecting, editing, and sharing pro-quality testimonial videos.

View tool details โ†’

Okendo

The Customer Marketing Platform for Fast-Growing Shopify Brands.

A customer marketing platform focused on helping Shopify brands collect and showcase high-impact social proof.

View tool details โ†’

Zonka Feedback

The AI-Powered Customer Feedback & Intelligence Platform.

An omnichannel feedback platform with support for offline surveys.

View tool details โ†’

Featurebase

Collect, manage, and prioritize feedback in one place.

A feedback management platform for collecting feature ideas, tracking bugs, and communicating product updates.

View tool details โ†’

Testimonial.to

Collect video testimonials from your customers in minutes.

A tool for collecting and embedding video and text testimonials with ease.

View tool details โ†’

Jotform

The Easiest Online Form Builder.

A versatile online form builder with extensive customization.

View tool details โ†’

Satismeter

Customer feedback from right inside your product.

An in-app survey tool for collecting feedback from SaaS users.

View tool details โ†’

Birdeye

The all-in-one Experience Marketing platform for multi-location businesses.

A platform that helps businesses manage online reputation, connect with customers, and gain insights.

View tool details โ†’

AskNicely

The Frontline Success Platform.

A platform focused on customer experience and frontline teams.

View tool details โ†’

Jotform

Easy-to-use online form builder for every business.

A powerful online application that allows anyone to quickly create custom online forms.

View tool details โ†’

Refiner

The survey platform for data-driven SaaS teams.

A highly customizable survey tool for SaaS, focused on in-app feedback and integrations.

View tool details โ†’

Reviews.io

The all-in-one review solution.

A Google-licensed review platform that helps businesses collect, manage, and publish customer reviews.

View tool details โ†’

Survicate

The effortless customer feedback tool.

A customer feedback platform for targeted surveys.

View tool details โ†’

InMoment

The easiest way to improve experiences.

An enterprise customer experience (CX) platform that combines feedback data, business data, and market data.

View tool details โ†’

Stamped

Reviews and Loyalty for Ecommerce Brands.

A platform for eCommerce businesses to manage customer reviews, loyalty programs, and user-generated content.

View tool details โ†’

Jotform

The Easiest Online Form Builder.

A powerful and highly customizable online form builder with a vast template library.

View tool details โ†’

Sprig (formerly UserLeap)

In-context user insights, at scale.

A user insights platform for capturing in-context feedback through targeted micro-surveys and concept tests.

View tool details โ†’

Pointerpro

Create assessments that bring you business.

A tool for creating interactive assessments and personalized reports.

View tool details โ†’

AskNicely

The Frontline Success Platform.

A customer experience platform focused on empowering frontline teams with real-time feedback.

View tool details โ†’

Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer experience platform for collecting feedback via surveys.

View tool details โ†’

AskNicely

The #1 Rated Customer Experience Platform for Service Businesses.

A customer experience platform focused on empowering frontline teams with real-time feedback.

View tool details โ†’

QuestionPro

Online Survey Software and Tools.

A comprehensive online survey platform with advanced features.

View tool details โ†’

Sprig

The AI-powered platform for modern product research.

A user insights platform that helps product teams conduct research and gather in-the-moment feedback.

View tool details โ†’

Survicate

One platform to turn feedback into impact.

A customer feedback platform for collecting feedback across the entire customer journey.

View tool details โ†’

InMoment

The leader in Experience Improvement (XI).

A comprehensive CX platform that combines technology with expert services.

View tool details โ†’

SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that matter.

A global leader in survey software.

View tool details โ†’

Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.

View tool details โ†’

Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management (XM) platform for gathering customer and employee feedback.

View tool details โ†’

Google Forms

Create online forms and surveys for free.

A free online tool for creating surveys, quizzes, and forms.

View tool details โ†’

Qualtrics

The operating system for experience management.

An enterprise-grade platform for experience management (XM).

View tool details โ†’

Survicate

The effortless survey software.

A customer feedback platform for collecting insights across the entire customer journey.

View tool details โ†’

Survicate

The effortless survey tool for smart feedback collection.

A customer feedback platform for collecting insights through targeted website, in-product, and mobile surveys.

View tool details โ†’

UserTesting

Human insight for the enterprise.

A platform for getting video-based feedback from real people on products, apps, and websites.

View tool details โ†’

UserGuiding

The #1 User Onboarding Platform.

A no-code platform for building user onboarding experiences, including in-app NPS surveys.

View tool details โ†’

Podium

The all-in-one lead-to-loyalty platform for local business.

A communication and payments platform that helps local businesses manage their online reputation and customer interactions.

View tool details โ†’

Appcues

The Product-Led Growth Platform.

A platform for building in-app user onboarding and engagement experiences without code.

View tool details โ†’

Product Fruits

The no-code product adoption platform.

Onboard users, announce features, and collect feedback with one platform.

View tool details โ†’

Zonka Feedback

The #1 Customer & Employee Experience Platform

An omnichannel feedback management platform for measuring and improving customer and employee experiences.

View tool details โ†’

Refiner

The survey platform for data-driven SaaS teams.

A survey tool for SaaS businesses to survey users throughout their lifecycle.

View tool details โ†’

Userback

The fastest way to collect user feedback and bug reports.

User feedback and bug tracking tool for websites, web apps, and SaaS companies.

View tool details โ†’

Survicate

The most flexible survey software.

Effortlessly capture more customer feedback with beautiful surveys.

View tool details โ†’

Sprig

In-context user research to build better products.

A user insights platform for product teams to conduct in-the-moment research.

View tool details โ†’

InMoment

The leader in improving experiences.

An experience improvement (XI) platform for collecting and analyzing customer and employee feedback.

View tool details โ†’

Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer feedback platform for measuring NPS, CSAT, CES, and more.

View tool details โ†’

Survicate

The ultimate survey and feedback collection tool for data-driven businesses.

Capture customer feedback at all stages of the customer journey with targeted surveys.

View tool details โ†’

UserGuiding

The #1 User Onboarding Platform.

Create beautiful product walkthroughs and user onboarding tours in minutes.

View tool details โ†’

InMoment

Experience Improvement (XI) Platform.

An experience improvement platform that combines feedback, data, and analytics.

View tool details โ†’

AskNicely

The #1 Rated Customer Experience Platform for Service Businesses.

A customer feedback platform focused on helping businesses improve their Net Promoter Score (NPS).

View tool details โ†’

AskNicely

The Frontline Success Platform.

A customer experience platform focused on empowering frontline teams with real-time feedback.

View tool details โ†’

Retently

The NPS platform that helps you grow your business.

A Net Promoter Score (NPS) software for surveying customers and improving retention.

View tool details โ†’

Sprig

In-context user insights, at scale.

A user insights platform for conducting in-product surveys and concept tests.

View tool details โ†’

Jotform

The Easiest Online Form Builder.

Create custom online forms for any purpose.

View tool details โ†’

Survicate

The ultimate survey software for customer-centric companies.

Collect customer feedback and act on it with targeted surveys.

View tool details โ†’

Retently

The Customer Experience Platform for Mid-Market B2B Companies.

A survey platform focused on automation, segmentation, and churn prevention.

View tool details โ†’

Knock CRM

The most innovative, trusted, and fun platform in multifamily.

An integrated suite of front office technology for multifamily owners and operators.

View tool details โ†’

Instabug

The platform for Mobile Monitoring, Crash Reporting, and User Feedback.

A comprehensive solution for mobile app monitoring, crash reporting, and user feedback.

View tool details โ†’

Sprig

In-context user insights, at scale.

A user insights platform that captures real-time feedback from users within a product or website.

View tool details โ†’

SurveySensum

AI-Powered Customer Feedback Platform.

An AI-enabled platform for collecting and analyzing customer feedback.

View tool details โ†’

Mouseflow

The behavior analytics platform that shows why your visitors aren't converting.

A behavior analytics tool with session replay, heatmaps, and feedback forms.

View tool details โ†’

Usersnap

Your all-in-one user feedback & bug tracking tool.

A customer feedback platform for SaaS companies.

View tool details โ†’

Nicereply

The easiest way to measure customer satisfaction.

A customer satisfaction survey tool designed for support teams.

View tool details โ†’

Canny

Build better products with customer feedback.

A feedback management platform for product teams to capture, prioritize, and track feature requests.

View tool details โ†’

CustomerGauge

The Account Experienceโ„ข Company.

An account-based experience platform for B2B companies.

View tool details โ†’

Wootric

Modern Experience Management for the CX Champion.

A customer experience management platform, now part of InMoment.

View tool details โ†’

Feedier

The Agile Experience Management Platform.

A feedback management platform that helps businesses collect, analyze, and act on customer and employee feedback.

View tool details โ†’

Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking customer feedback.

View tool details โ†’

Canny

Build better products with customer feedback.

A customer feedback management tool for collecting, prioritizing, and tracking feedback.

View tool details โ†’

Userpilot

The product growth platform for user-centric teams.

Drive user adoption and collect feedback with in-app experiences and surveys.

View tool details โ†’

UserTesting

Human insight, on demand.

A platform for getting video feedback from real people on your products and experiences.

View tool details โ†’

Instabug

Empowering mobile-first companies to monitor, prioritize, and debug performance issues.

A comprehensive platform for mobile app performance monitoring, bug reporting, and user feedback.

View tool details โ†’

Userpilot

The product growth platform for SaaS.

A platform for user onboarding, feature adoption, and in-app surveys.

View tool details โ†’

Appcues

The Product-Led Growth Platform.

A platform for building in-app experiences like onboarding tours, announcements, and surveys.

View tool details โ†’

Nicereply

The CSAT, NPS & CES survey tool for support teams.

A customer satisfaction survey tool designed for customer service teams.

View tool details โ†’

Canny

Build better products with customer feedback.

Capture, organize, and analyze customer feedback to inform your product roadmap.

View tool details โ†’

Canny

Capture, organize, and analyze feedback in one place to make better product decisions.

A feedback management platform for product teams to prioritize features and build a public roadmap.

View tool details โ†’

GetFeedback

The Agile Customer Experience Platform.

A customer experience (CX) platform for collecting feedback across various channels.

View tool details โ†’

Usersnap

The all-in-one customer feedback platform.

Collects user feedback, tracks bugs, and helps you build better products.

View tool details โ†’

Typeform

Create forms and surveys that people enjoy answering.

A tool for creating beautiful, conversational forms, surveys, and quizzes.

View tool details โ†’

Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A versatile tool for creating beautiful, conversational online forms and surveys.

View tool details โ†’

Medallia

The #1 Experience Cloud.

An enterprise platform for capturing and acting on customer and employee signals.

View tool details โ†’

Alchemer

The worldโ€™s most flexible feedback and data collection platform.

A platform for creating and distributing surveys, and collecting and analyzing feedback.

View tool details โ†’

GetFeedback

The Agile Customer Experience Platform.

A customer feedback platform designed for Salesforce users.

View tool details โ†’

Sogolytics

Experience the power of feedback.

A comprehensive feedback and experience management platform.

View tool details โ†’

Medallia

The #1 Experience Cloud.

Capture signals, analyze the data, and deliver great experiences.

View tool details โ†’

Medallia

The Leader in Customer and Employee Experience.

A platform for capturing and analyzing customer and employee signals to improve experiences.

View tool details โ†’

UserVoice

Product feedback management software to centralize feedback and connect with customers.

A platform for collecting, managing, and prioritizing product feedback from various sources.

View tool details โ†’

Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder and survey software that focuses on a conversational user experience.

View tool details โ†’

Usersnap

The #1 user feedback & bug tracking tool.

A customer feedback and bug tracking tool for web and app development projects.

View tool details โ†’

GetFeedback

The agile customer experience platform.

A customer experience (CX) solution from SurveyMonkey, designed to help businesses understand and improve their customer journey.

View tool details โ†’

UserVoice

The Product Feedback Management Software for Growing SaaS Businesses.

A product feedback management platform that helps companies listen to customers and make data-driven product decisions.

View tool details โ†’

Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A software as a service (SaaS) company that specializes in online form building and online surveys.

View tool details โ†’

Alchemer

The Enterprise Feedback Platform for People-First Companies.

A flexible and powerful feedback and data collection platform.

View tool details โ†’

Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A versatile form and survey builder known for its engaging, one-question-at-a-time interface.

View tool details โ†’

Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade experience management platform for capturing and analyzing omnichannel feedback.

View tool details โ†’

UserVoice

The easiest way to turn customer feedback into product intelligence.

A product feedback management platform that helps companies listen to their customers and make data-driven product decisions.

View tool details โ†’

Pendo

The all-in-one product experience platform.

A product experience platform that provides user analytics, in-app guidance, and feedback collection.

View tool details โ†’

SurveySparrow

Turn Surveys into Conversations.

An experience management platform that uses a conversational interface to increase survey engagement.

View tool details โ†’

GetFeedback

The agile customer experience solution.

A customer experience platform purpose-built for the Salesforce ecosystem.

View tool details โ†’

Promoter.io

The most actionable Net Promoter Score (NPS) platform.

A dedicated platform for capturing and acting on NPS feedback.

View tool details โ†’

GetFeedback

The Agile Customer Experience Platform.

A customer experience (CX) platform by SurveyMonkey for collecting feedback across channels.

View tool details โ†’

Medallia

The Leader in Experience Management.

An enterprise platform for capturing and acting on customer and employee signals in real time.

View tool details โ†’

Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder that specializes in creating conversational and engaging data collection experiences.

View tool details โ†’

Forsta

The Human Experience (HX) Platform.

A comprehensive platform for market research, customer experience, and employee experience.

View tool details โ†’

Forsta

The New Frontier of Experience & Research Technology.

A global provider of market research, customer experience (CX), and employee experience (EX) technology.

View tool details โ†’

Qualaroo

Get valuable insights from your users. In context.

A contextual feedback tool that uses 'Nudges' to survey users on websites and apps.

View tool details โ†’

Yotpo

The leading eCommerce marketing platform.

An eCommerce marketing platform with solutions for reviews, visual marketing, loyalty, referrals, and SMS marketing.

View tool details โ†’

PowerReviews

Doing More with UGC to Grow Your Business.

A software company that provides tools for brands and retailers to manage user-generated content, including ratings and reviews.

View tool details โ†’

Microsoft Forms

Easily create surveys, quizzes, and polls.

A simple app for creating surveys, quizzes, and polls, part of the Microsoft 365 suite.

View tool details โ†’

Zoho Survey

Create surveys, get answers, and make better decisions.

An online survey and questionnaire creation software.

View tool details โ†’

Qualtrics CoreXM

The leader in experience management.

An enterprise-grade platform for collecting, analyzing, and acting on experience data.

View tool details โ†’

SurveyMonkey

A global leader in survey software.

Online survey development and management platform.

View tool details โ†’

SurveyMonkey

The World's Most Popular Free Online Survey Tool.

A global leader in survey software, enabling users to create, send, and analyze surveys.

View tool details โ†’

Qualaroo

Get valuable insights from your customers, in context.

A user research and customer feedback software that helps you ask the right questions at the right time.

View tool details โ†’

SurveySparrow

Turn surveys into conversations.

An omnichannel experience management platform that helps you create engaging, conversational surveys.

View tool details โ†’

Qualaroo

Ask the right questions at the right time.

A user research and customer feedback software that uses targeted on-site surveys (Nudges).

View tool details โ†’

Qualtrics CoreXM

The World's Most Powerful Experience Management Platform.

An enterprise-grade platform for experience management, including customer and employee feedback.

View tool details โ†’

Mopinion

The #1 All-in-one User Feedback Platform for Web, App and Email.

A user feedback software for collecting and analyzing feedback from websites, mobile apps, and email campaigns.

View tool details โ†’

SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that drive success.

A versatile online survey tool that supports a wide range of use cases, including NPS.

View tool details โ†’

SurveySparrow

The Best Survey Maker for a Reason

An AI-powered survey platform for all your feedback needs.

View tool details โ†’

Forsta

The Human Experience (HX) Platform.

A global provider of market research, customer experience, and employee experience technology.

View tool details โ†’

SurveyMonkey

A global leader in survey software.

Create and send surveys with the world's leading online survey tool.

View tool details โ†’

HubSpot

There's a better way to grow.

A full platform of marketing, sales, customer service, and CRM software.

View tool details โ†’

SurveySparrow

Turn surveys into conversations.

Create and share highly engaging, conversational surveys.

View tool details โ†’

Qualtrics

The leader in experience management.

A single platform to manage customer, employee, product, and brand experiences.

View tool details โ†’

Qualtrics

The leader in experience management.

A comprehensive platform for managing customer, employee, product, and brand experiences.

View tool details โ†’

Qualtrics CustomerXM

The Leader in Customer Experience Management.

An enterprise platform for collecting, analyzing, and acting on customer feedback.

View tool details โ†’

SurveySparrow

Turn surveys into conversations.

An omnichannel experience management platform with a conversational survey interface.

View tool details โ†’

Qualaroo

Ask the right questions at the right time.

A user research and customer feedback platform that uses targeted website and in-app surveys.

View tool details โ†’

Qualaroo

Ask the right questions at the right time.

Collects valuable user insights with targeted website and in-app surveys.

View tool details โ†’

SurveyMonkey

A global leader in survey software.

A popular online survey tool for creating, sending, and analyzing surveys.

View tool details โ†’

Qualaroo

Get valuable insights from your customers, in context.

A customer feedback tool for collecting insights through targeted website and in-app surveys.

View tool details โ†’

Zoho Survey

Create surveys, share them, and analyze responses.

An easy-to-use online survey and questionnaire tool.

View tool details โ†’

HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

A customer service platform with tools for feedback, help desk, and knowledge base.

View tool details โ†’

Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

View tool details โ†’

Zendesk

Champions of customer service.

A complete customer service solution that's easy to use and scales with your business.

View tool details โ†’

Hotjar

Understand what users really do on your site.

A product experience insights platform that provides behavior analytics and feedback data.

View tool details โ†’

Mopinion

The #1 All-in-one User Feedback Platform.

Capture and analyze feedback from websites, mobile apps, and email campaigns.

View tool details โ†’

Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

Provides behavior analytics and feedback data to help you empathize with and understand your users.

View tool details โ†’

Alida

The Total Experience Management (TXM) Platform.

A platform for gathering customer and employee feedback to improve experiences.

View tool details โ†’

Hotjar

Understand what your users are really doing on your site.

A product experience insights platform that provides behavior analytics and feedback data.

View tool details โ†’

ProProfs Survey Maker

Create Online Surveys & Polls with Ease.

A versatile survey tool with a wide range of templates and customization options.

View tool details โ†’

Qualtrics CustomerXM

The leader in customer experience and creator of the Experience Management (XM) category.

An enterprise-grade platform for managing the entire customer experience, including NPS.

View tool details โ†’

Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

Provides behavior analytics and feedback data to help you understand your users.

View tool details โ†’

Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

View tool details โ†’

Hotjar

Understand what your users are really doing on your site.

A product experience insights tool that combines user behavior analytics with feedback.

View tool details โ†’

Real Geeks

We're here to be your ultimate tech sidekick, so you can do what you enjoyโ€”helping people and closing deals.

An all-in-one real estate sales and marketing solution with IDX websites, a CRM, and lead generation services.

View tool details โ†’

Bazaarvoice

The voice of your customers, at scale.

Provides software that allows brands and retailers to collect and display user-generated content (UGC).

View tool details โ†’

Feedbackify

Your feedback form. Your brand. Your customers.

A simple and customizable way to get feedback from your website visitors.

View tool details โ†’

Yardi Voyager

The industry-leading accounting and property management platform for real estate.

A web-based, fully integrated platform for managing real estate portfolios.

View tool details โ†’

Trustpilot

Reviews you can trust.

A leading global review platform that helps businesses collect and manage customer reviews.

View tool details โ†’

Trustpilot

Reviews you can trust.

A leading global review platform that helps businesses collect and manage customer reviews.

View tool details โ†’

Top Producer CRM

Proven real estate software since 1982.

A real estate CRM system to help agents capture leads, stay organized, and manage client databases.

View tool details โ†’

Showing Pro

Automated Showing Feedback For Your Listings.

Software that automates following up on showing feedback by integrating with electronic lockboxes.

View tool details โ†’

Profusion360 Showing Feedback

A Completely Automated Showing Feedback System.

A feature-rich real estate showing feedback system for agents, teams, and offices.

View tool details โ†’

eAgentFeedback

Showing Feedback System Software for Real Estate Agents and Realtorsยฎ.

An online software designed to automate the process of collecting showing feedback from real estate agents.

View tool details โ†’

ShowingTime

Showing Management and Market Stats for Agents, Brokers and MLSs.

A widely used showing management and scheduling technology in residential real estate.

View tool details โ†’